Privacy Policy

At Nature Radiance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from https://natureradi.shop/.

1. Information We Collect

We collect information to process your orders, improve our services, and provide a better shopping experience. This may include:

Personal Information: Name, email address, billing and shipping details, phone number (if provided), and payment details.
Order Information: Products purchased, payment method, and order history.
Technical Information: IP address, browser type, device information, and site activity collected through cookies or analytics tools.

2. How We Use Your Information

Your data helps us serve you better. We use collected information to:

Process and fulfill your orders, including delivery and customer support.
Communicate updates about your purchase, refunds, or support requests.
Improve website performance, product offerings, and user experience.
Send promotional messages or updates (only if you opt in).
Comply with applicable laws and prevent fraudulent transactions.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data. This includes secure servers, encrypted transactions via SSL, and restricted access to personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

4. Cookies and Tracking

Our website uses cookies to enhance functionality, analyze traffic, and personalize your browsing experience. You can choose to disable cookies in your browser, but this may affect certain site features. By continuing to use our site, you consent to our use of cookies as described in this policy.

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share limited data with trusted third parties to perform essential business functions, such as:

Payment processing (e.g., credit card services, PayPal).
Shipping and logistics providers.
Marketing and analytics partners that help us understand customer behavior.

These partners are obligated to protect your data and use it only for the intended purpose.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You can also opt out of marketing communications by clicking “unsubscribe” in our emails or contacting us directly at [email protected].

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once data is no longer required, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for individuals under 16 years old. We do not knowingly collect personal data from minors. If we become aware that a child has provided personal information, we will promptly delete it from our records.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date. Please check periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]
Address: Shop No. 2245, No. 102 Wozeyuan, Guanshan Town, Pingding County, Yangquan City, Shanxi Province, China