Refund and Returns Policy
Thank you for shopping at Nature Radiance. We take pride in offering high-quality printed t-shirts for men, and we want you to be fully satisfied with your purchase. If something doesn’t work out, our return and refund process is here to help.
1. Return Window
You may request a return or refund within 30 days of the delivery date. Requests made after this period may not be eligible.
2. Eligibility for Returns
To be eligible for a return:
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Items must be unworn, unwashed, and in original condition.
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All tags and original packaging must be intact.
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A proof of purchase (order number or receipt) is required.
We do not accept returns on:
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Items marked as final sale or clearance
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Gift cards or promotional vouchers
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Items returned without prior approval
Please do not send your product directly back to the manufacturer.
3. Damaged or Defective Items
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery. We will offer a free replacement or full refund after verification.
4. Refund Process
Once your return is received and inspected:
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We will notify you via email of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
Refunds will not be issued for items showing signs of use or damage not caused by shipping or manufacturing defects.
5. Late or Missing Refunds
If your refund hasn’t appeared yet:
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Recheck your payment account.
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Contact your credit card issuer or bank — processing times may vary.
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If the issue persists, reach us at 📧 [email protected].
6. Exchanges
We offer exchanges only for defective or damaged products. If you need to replace an item for the same product, please email us before returning it.
7. Returning a Product
To return your item, please email us at 📧 [email protected] to receive instructions and our return address.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping method. We are not liable for lost returns.
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Original shipping fees are non-refundable.
8. Gift Returns
If you received the item as a gift:
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You may be eligible for store credit once the returned item is received.
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Refunds can only be issued to the original purchaser.
9. Non-Returnable Items
For hygiene and quality reasons, we do not accept returns for:
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Worn or washed garments
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Custom printed or personalized items (unless defective)
10. Need Help?
Our team is here to assist you with any return or refund questions.
📧 Email: [email protected]
🌐 Website: https://natureradi.shop